Job Description: IT Support Analyst
Location: Qatar National Bank
Qatar National Bank is seeking an experienced IT Support Analyst to join our IT Support Team. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and the commitment to deliver first-class technical support. This role offers the opportunity to grow your career with an innovative and forward-thinking organization.
Key Responsibilities:
- Provide top-tier technical support to both internal and external customers.
- Address customer requests and queries promptly and professionally.
- Troubleshoot software and hardware issues effectively.
- Offer technical support across a variety of platforms.
- Use strong problem-solving skills to resolve customer issues.
- Communicate clearly and effectively with customers and team members.
- Maintain a solid understanding of network infrastructure.
- Stay proficient with the Microsoft Office Suite.
Required Qualifications:
- Degree in Computer Science or a related field.
- At least 2 years of experience in IT support or a similar role.
- Strong background in software and hardware troubleshooting.
- Experience providing technical support on various platforms.
- Excellent problem-solving abilities.
- Strong communication skills for customer and colleague interaction.
- Good understanding of network infrastructure.
- Proficiency with Microsoft Office Suite.
If you meet the qualifications and are eager to contribute to a dynamic team, we’d love to hear from you. Join Qatar National Bank for an exciting and rewarding opportunity!
Click on : Apply Now
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